Terms

 Guarantee and complaints

 

Should the goods delivered by us prove to be faulty or not in accordance with our descriptions, or just simply not what the buyer expected, the buyer should immediately - or at latest within two week of delivery - send us the the goods or a complaint in writing. The complaint can only be acknowledged when the merchandise is still in the original condition and original packing. P&P expenses of returning goods are covered by us.

Should the shipment be obviously damaged, the customer should refuse to accept delivery. Merchandise especially made according to customer wishes cannot be accepted as a return.

Prices: The prices given in our price list are to be understood in EURO, brutto from Madrid, and including the statutory sales tax. We reserve the right to price and/or model change without prior notice.

Delivery:  The delivery is from Madrid, and we arrange for a shipping insurance. The choice of forwarding and packing modus remains our decision. Obvious damage should immediately be reported to the shipping firm and to us, and hidden damage within 36 hours.

Shipping dates: Agreed shipping dates are considered as approximate. They are dependent on orderly working and workshop circumstances as well as punctual purveyance on the part of our suppliers.

Payment basis:  Payment is effectuated via VISA, MasterCard, American Express, Diners Club, direct debit, check and invoice.

Invoices are payable netto within 8 days. Should the customer be in arrears, we are entitled to charge an interest of 4% above the momentary discount rate of the government bank. In any case, the seller is entitled to apply incoming payments from a customer against any outstanding older claims. Should further costs be incurred, the seller is entitled to apply incoming payments first against the additional costs, then the interest and finally the principal amount.

Right of possession:  The delivered merchandise remains our property until full payment of all outstanding claims resulting from transactions within the business relationship. Payment is considered effected upon our receipt of the money value. The buyer is not permitted to pawn or mortgage the merchandise until full payment is effected.

Jurisdiction, liability for the order: These conditions are valid for all deliveries, services and offers of the seller. They become valid upon receipt of customer orders as recognized. Diverging conditions which we have not confirmed in writing are considered not binding by us. Should one of the particulars of these conditions be determined - for whatever reason - to be invalid, the remaining conditions are fully in effect.

Links to Other Sites:  The Site may contain hyperlinks to other sites or resources that are provided solely for your convenience.  Celloshop.com is not responsible for the availability of external sites or resources linked to the Site, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. Transactions that occur between you and any third party are strictly between you and the third party and are not the responsibility of Celloshop.com. Because Celloshop.com is not responsible for the availability or accuracy of these outside resources or their contents, you should review the terms and conditions and privacy policies of these linked sites, as their policies may differ from ours.

Governing Law and Venue:  These terms and conditions shall be governed by and construed in accordance with the laws of Spain, without regard to its conflicts of law principles.  You hereby submit to and agree that the place of settlement and court jurisdiction are determined according to the residence of seller.